Frequently Asked Questions

Your concerns are our commitments


Registration and Payment Methods

Drop us an email and we'll send the course details with registration form to you within 2 working days.
  • Canine First Responder course© (1-full day with certification) $195
  • Orientation course (2 hours first three of the essential skills of primary care) $55
  • Refresher course (half day with certification) $135 [Proof of Prior Certification within the last two years required for enrolling on this refresher]
Due to extra administration work involved, there is an administration fee. To avoid paying for $20 administration fee. The correct procedure to claim SkillFuture Credit is:
  • 1) Send us an email and advise course date. You will receive a reply from us with registration form within two working days.
  • 2) Fill up the registration form and email back to us to proceed. You will receive an invoice from us within 2 working days.
  • 3) Use our invoice to claim the course from SkillsFuture Credit.
Payment can be arranged via:
  • (a) Bank Transfer to : “Dog First Aid” DBS Current Account: 003-931077-3 [Bank Code: 7171, Branch Code: 003]
  • (b) PayPal : under course details & booking *PayPal service fee to be borne by participant*
  • (c) Claim SkillsFuture Credit: Please register the course first and use our invoice to claim the course from SkillsFuture credit.
PayPal charge a service fee of 3.9% + $0.50 for every transaction. PayPal service fee will be borne by participant if this mode of payment is preferred. Local Bank Transfer is strongly recommended to avoid incurred additional fee. It is convenient and safe.
Upon receipt of your payment, within 2 working days you will receive an email confirmation of course date, course information and Training Manual. You will need to answer some simple quiz in the Training Manual and send back to us for marking 7 working days before class commencement.
Register With Confidence! Unlike other course providers who cancel their courses at the last minute due to insufficient numbers (Usually 12 people), if we have a course scheduled it will run even if it's one to one so you can book with us knowing only acts of Natural Disaster will prevent us from running your course on your chosen date
Course starts at 0900 hr and concludes approx. 1800 hr. However, course is interactive and we can over run. Training venue at 7 Jasmine Road Singapore 576581.

Canine First Responder Course Benefits

You will leave with a great set of skills and bag of confidence. During practical training, you will be taught primary care & secondary care skills and knowledge. Including: Your safety as a canine first responder, Barrier use, Primary assessment, CPR, Control bleeding management, Splinting for fracture, Proper evacuation and many more. Click here for more info!
Our Dog First Aid Course cover the basics of primary care and secondary care in a logical sequence of priority which follows the same priority a veterinary, a veterinary nurse or specialist emergency medical animal technician would follow if they were the first on the scene of an injured or ill animal. Our course is highly recommended by local Vet Clinics. Our Minister Mr K. Shanmugam likes our course too. See our credentials here!
Pet owners, Pet groomers, Dog trainers, Dog daycare & Boarding care-takers, Animal Welfare Groups, anyone whom would like to acquire a dog first aid skill and knowledge.
You will be awarded a 2 year Internationally Certified Canine First Responder certificate issue from U.K

Refresher Course Matters

You can renew your certificate 1-2 month before the expiry date. If your certificate has lapsed by less than 30 days then this is a Half day course. If it has lapsed by more than 30 days, you will have to attend the full one day course.
All good First Aid Courses in the world will provide a refresher or renewal course. First aid skills need to be regularly updated and practiced, to ensure you’ll be able to do the right thing in an emergency. This refresher training course is designed to equip you with the latest information and techniques. You did the right thing by getting trained in the first place, so it makes sense to keep your knowledge and skills up-to-date. Book a refresher course now and you’ll maintain your confidence as an effective Canine First Responder!
Refresher course is half a day. Upon completion a new certificate will be awarded.

General Enquiries

We cannot practice CPR on a healthy dog or if the heart is beating. CPR can cause serious physical harm to dogs if performed unnecessarily. Simulaid CasPeR and stuffed dogs are used during practical day. Also, the topics are covered in-depth so that learners have a thorough understanding of the principles of canine first aid. Since this is a very comprehensive course, and 9 hour day, we need your full attention and dogs do not come to class.
The booking of this course does not allow for cancellations. However, we are able to reschedule but not refund. If you wish to reschedule then this must be requested at least 14 days prior to course and may only be changed once. [There is no exception due to operational costs incurred]. Reschedule of the course will be valid for 1 year from the date of postponement of the class date.
Yes, we can open a private class at our training venue with a minimum of 6 pax. Subject to availability of date and training room.
Yes, we can and the venue you have must be suitable but we run off-site courses all the time. There is a transport fee of $100 for off-site courses, due to transporting of first aid equipment, traveling time and parking fee.
Please wear comfortable clothing as there is a fair bit of floor work to do in the practical exercises, trousers, shorts or jeans are okay.
Canine First Responder participants must be at least 18 years of age or over.
No, you do not need to have any first aid skills beforehand. However, basic understanding of English is needed as Training Manual, Video and Practical Training will be conducted in English.
There is no substitute for hands-on skilled training. A good First Aid Course will be taught in class with hands-on training with a canine manikin "CasPer for CPR" to ensure proper first aid skills is performed.
We minimise theory during class and focus 80% on practical training. Most important, class is conducted in a fun and interactive learning method. To make learning more fun and easy to remember!
Understanding of the practical training is required to receive Canine First Responder International Certification from U.K.
Yes, we do conduct classes overseas. As we are the regional office to service South East Asia. For more details, please give us a call or an email. We would be glad to service you.
Yes, we do. Gift Voucher is vaild for 1 year from date of purchase. Drop us an email of your interest to get Gift Voucher.